Date of stay: Jun 06, 2011
Accommodation and facilities:
Bad experience with a clog toilet.
Room Carpet need cleaning.
All hotel staff were very helpful and friendly.
Reservation service:
Date: Jun 09, 2011
written by: Kwan
Date of stay: Jan 22, 2010
Accommodation and facilities:
Good location,good hotel
Reservation service:
Good
Date: Jan 25, 2010
written by: Cornelis WisMAN
Date of stay: Jan 02, 2010
Accommodation and facilities:
ค่อนข้างแย่ทั้งที่พักและบริการ อาหารเช้ามีผักเน่ามาบริการด้วย
Reservation service:
ช้าไปนิด
Date: Jan 05, 2010
written by: Prasopsuk
Date of stay: Dec 25, 2009
Accommodation and facilities:
i have been staying in this hotel for 4 years usually around the year end with my friend. As usual, it s quiet and clean and a good place to relax. Nice and friendly staff.
Reservation service:
Prompt service rendered.
Date: Jan 05, 2010
written by: Koh Chin Ann
Date of stay: Jul 02, 2009
Accommodation and facilities:
The hotel is little off the town and lake side, but for self-driver easy to find: It is almost the only high(er) raise(ing) building in Phayao.
Service is friendly, room was recently painted and decorated. Bathroom was not, a little aged, but clean. Breakfast was alright. Good value for money! On a scale of 1 (low) to 5 (high) I would overall rate it four to three.
Reservation service:
Worked out fine.
Date: Jul 05, 2009
written by: Torsten Krause
Date of stay: Dec 15, 2008
Accommodation and facilities:
We were in Phayao for my son and daughter in-law s wedding which was held at the Gateway. It is a beautiful hotel with an awesome view of Phayao, including the lake and the mountains in the distance. The staff were very friendly and helpful and made us feel very welcome. I would highly recommend the hotel.
Reservation service:
Very quick response time. Everything was handled very professionally.
Date: Jan 13, 2009
written by: Pamela Day
Date of stay: Oct 15, 2008
Accommodation and facilities:
Consider the price, Gateway Hotel provides all the necessary needs a travller may desire for. The room is big with common facility. Moreover the thai massage and Karaoke within the Hotel is good. I will recommend this hotel for those going to Phayao
Reservation service:
As usual good and speedy
Date: Oct 20, 2008
written by: Chua Wai Mun
Date of stay: Sep 22, 2008
Accommodation and facilities:
Hotel is good, some cheep rooms are not so good. the suite s are big and with style. friendly staff.
Reservation service:
Booking Service is very good and easy, and we never had a problem.
Date: Oct 04, 2008
written by: MARTIN SIGNER
Date of stay: Aug 17, 2008
Accommodation and facilities:
Medium size room with twin beds ( told double bed not available in deluxe room ?? ). Room clean but musty smell and noisy air con. Basic but clean bathroom with GOOD hot water pressure. Just adequate buffet b fast. Good town location next to bus station and 15 min walk to the Phayao Lake. The hotel lacks personality and could certainly do with a makeover. A rebranding to Ibis or Novotel would be ideal.
Reservation service:
Date: Aug 23, 2008
written by: William Lawrence
Date of stay: Jun 07, 2008
Accommodation and facilities:
The rooms were very average for the price, musty smell and they could not even provide a baby bed for the 2,000baht we paid for the room.
ABF was OK.
Very little english spoken and the staff had difficulty finding the location of the hotel on a map of the town.
I will not stay here again.
Reservation service:
Very good as usual
Date: Jun 12, 2008
written by: Darren Berry
Date of stay: Mar 08, 2008
Accommodation and facilities:
The Gateway needs refurbishing esp its carpeting. A hot water-flask shld be supplied to every room without prior request. The buffet-breakfast offered the same fare for the 3 mornings I was there (I d stayed the 1st night (7th Mar) under my son s name/booking). There shld be some changes e.g. scrambled eggs & cereals. The reception-staff s English Language proficiency shld be improved. Otherwise, the hotel is the best choice in Phayao & is in a convenient location with the bus-station & a departmental store & other shops/eating-places surrounding it.
Reservation service:
Improvements need to be made in reading the special requests carefully & responding to them accurately. Otherwise, an efficient & trustworthy agent.
Date: Mar 19, 2008
written by: Josephine Fum Kim En
Date of stay: Jan 14, 2008
Accommodation and facilities:
Hotel in good location, Chiang Mai and Chiang Rai only 100kms either way.
Rooms need some modernisation, staff great and helpfull, and breakfast ok.
Great restaurents down by the river.
Will go back again recommend.
Reservation service:
Date: Jan 27, 2008
written by: Tony Luck